Workplace capability · Area 05

Capability Development & Train the Trainer

Internal trainers, learning design, facilitation and transfer.

Discuss this area

The focus

Make the learning useful in real situations.

The useful starting point is the work itself: what people need to do, where the difficulty appears and what support makes better performance possible.

Internal trainers, learning design, facilitation and transfer. The right emphasis depends on who is involved, what they already do well and where a practical change would matter most.

Topics and modules

What this area can include

These are focus areas for a tailored programme. We select and sequence them around the audience and the outcome rather than treating every topic as a fixed course.

01

Internal Trainers

Explore where a tool can genuinely reduce effort or improve judgement, then practise checking its output, protecting information and keeping a human decision in the loop.

02

Learning Design

Turn broad advice into a routine that can survive a normal week. Check what helps recall, application and sustained effort in the learner’s actual context.

03

Facilitation And Transfer

Explore facilitation and transfer through relevant examples, guided practice and reflection. The emphasis is on what participants can notice and do differently afterward.

How we shape the work

From need to practice

01

Understand the context

Clarify the audience, the situation and the change you want to see. Existing strengths and constraints are part of the brief.

02

Design relevant practice

Choose examples, exercises and discussion that resemble the decisions participants actually face.

03

Support application

Agree on a useful next action and a way to review whether the learning is being used.

A useful next step

Tell us what your audience needs.

Share the setting, the challenge and what better would look like. We can then discuss a suitable scope and approach.

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