Diagnosing Friction
Explore diagnosing friction through relevant examples, guided practice and reflection. The emphasis is on what participants can notice and do differently afterward.
Workplace capability · Area 07
Performance Improvement & Organisational Interventions
Diagnosing friction, aligning practice and reviewing change.
Discuss this areaThe focus
Make the learning useful in real situations.
The useful starting point is the work itself: what people need to do, where the difficulty appears and what support makes better performance possible.
Diagnosing friction, aligning practice and reviewing change. The right emphasis depends on who is involved, what they already do well and where a practical change would matter most.
Topics and modules
What this area can include
These are focus areas for a tailored programme. We select and sequence them around the audience and the outcome rather than treating every topic as a fixed course.
Aligning Practice And Reviewing Change
Explore aligning practice and reviewing change through relevant examples, guided practice and reflection. The emphasis is on what participants can notice and do differently afterward.
How we shape the work
From need to practice
01
Understand the context
Clarify the audience, the situation and the change you want to see. Existing strengths and constraints are part of the brief.
02
Design relevant practice
Choose examples, exercises and discussion that resemble the decisions participants actually face.
03
Support application
Agree on a useful next action and a way to review whether the learning is being used.
Explore further
Other areas for corporates & businesses
A useful next step
Tell us what your audience needs.
Share the setting, the challenge and what better would look like. We can then discuss a suitable scope and approach.
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