Business Owners & Entrepreneurs

Sales & Business Development

Improving the discipline, capability, customer relationships, negotiation, and follow-through that support business growth.

Why this area matters

Start with the situation, then choose the intervention.

Sales capability is built through discipline, customer relationships, negotiation and follow-through, adapted to the business context.

Focused pathways

Explore the capabilities within this area.

Each pathway goes one level deeper. Use it when the need is already reasonably clear. If it is not, a conversation or assessment can help first.

01

Sales Discipline

Part of the capability mix that may be relevant here. The exact response depends on the situation, audience and outcome.

02

Customer Relationship

Part of the capability mix that may be relevant here. The exact response depends on the situation, audience and outcome.

03

Negotiation

Part of the capability mix that may be relevant here. The exact response depends on the situation, audience and outcome.

04

Business Development

Part of the capability mix that may be relevant here. The exact response depends on the situation, audience and outcome.

05

Follow-up

Part of the capability mix that may be relevant here. The exact response depends on the situation, audience and outcome.

06

Team Sales Capability

Part of the capability mix that may be relevant here. The exact response depends on the situation, audience and outcome.

Typical focus

What may need attention

Sales DisciplineCustomer RelationshipNegotiationBusiness DevelopmentFollow-upTeam Sales Capability

Questions

Frequently asked questions

Can the focus be on the business rather than training?

Yes. The starting point can be business performance, people, roles, process, decisions, delegation or another practical constraint.

Can an owner work on their own effectiveness?

Yes. Owner effectiveness can include decision making, delegation, focus, leadership and the way the owner spends time.

Can support include advisory work?

Yes. Depending on the need, the response can include development, mentoring, advisory support or a combination.

Do you need a large team for this to be useful?

No. The work can be shaped for the size and operating reality of the business.

Find the right fit

You do not need to know the program name before you contact us.

Tell us what is happening, who it is affecting and what you would like to change.

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